AHMAD BILAL
[ AVAILABLE ] PORTFOLIO / 2026 // PRODUCT DESIGN ENGINEER & RESEARCHER

AHMAD BILAL BUILDS AI YOU CAN AUDIT

I design AI-native products grounded in research. Every claim is evidence-chained, confidence-scored, and holds up under scrutiny. I've taken 0→1 platforms to enterprise scale at AutoLeap, Careem, and EY, then shipped them to prod.

FOCUS
AI · RESEARCH
CURRENTLY
@ ARTICOS
METHOD
EVIDENCE-FIRST
SHIPPED
TO PROD
VIEW SELECTED WORK 07 PROJECTS START A PROJECT →
/ 01

AI-NATIVE

I design the surfaces where people work with AI. Copilots, AI receptionists, automated workflows. At AutoLeap I led an AI repair-order flow and AI Receptionist that helped drive +$4M in enterprise revenue.

/ 02

INNOVATOR

0→1 by default. I built Articos, a protocol-driven AI research platform, from scratch. It validated at 86% theme recall and 7.5× the accuracy of raw prompting.

/ 03

RESEARCHER

Evidence over opinion. I'm grounded in JTBD / Outcome-Driven Innovation at Strategyn, with published research in IEEE & SSRN. I make findings auditable and defensible for stakeholders.

SELECTED WORK

// click any to open the case study ↗
[01]AI · 0→1 · LEAD

Articos: research you can audit in 30 minutes

I built a protocol-driven AI research platform that produces evidence-chained reports with confidence scoring. It is not a chat wrapper. Hypothesis-blind personas reduce self-fulfilling answers, and every theme links to quotes, questions and refutation counts.

  • 86% theme recall
  • 10× user growth
  • 16,984 active users
[02]ENTERPRISE SAAS · AI · LEAD

AutoLeap: AI-powered growth for auto-repair SaaS

As Principal Product Designer I led four back-to-back initiatives: a Digital Vehicle Inspection overhaul, a visual Kanban work-management system, an AI Receptionist for missed calls, and a "magical" AI repair-order generator that solved the blank-page problem for service advisors.

  • +$4M revenue · 2 enterprise
  • +15 NPS points
  • +20% ACV · DVI upsell
[03]SUPPORT PLATFORM · RESEARCH · DATA-VIZ

Careem Care: support tooling for 3,000+ agents

Careem (a vehicle-for-hire operator across 100+ cities, 15 countries) ran support on fragmented systems built for other roles. I used the PACT process: interviews, system mapping, sentiment and data-visualisation. From there I designed a unified agent experience and measured the lift, cutting issue-resolution time.

  • 3K+ agents served
  • 15 countries
  • ↓ resolution time
// MORE WORK
$0revenue influenced · AutoLeap
0×user growth · Articos
0support agents served · Careem
0%conversion lift · MobiMatter

POINT OF VIEW

// 04

Design is most valuable when it's defensible.

I'm an AI-native product designer who treats research as infrastructure. I've shipped 0→1 AI products and scaled enterprise SaaS, but the throughline is the same. I turn ambiguous, high-stakes problems into interfaces, and into evidence, that teams can trust.

I work where product strategy, AI capability, and research rigor meet. Then I ship it to prod.

A

EVIDENCE-FIRST

Every claim traces back to a source. Confidence is scored, not asserted.

B

0→1 & SCALE

From blank-page products to enterprise rollouts across web, desktop and mobile.

C

AI WITH GUARDRAILS

Capability people can trust, audit, and defend internally.

D

SHIPS TO PROD

Prototypes that become products, not decks that become slides.

SELECTED CLIENTS

// 05
"Ship evidence, not opinions. Make the work auditable, and it becomes impossible to argue with."
operating principle · how I run product research

LET'S BUILD SOMETHING DEFENSIBLE.

START A PROJECT → SEE ARTICOS ↗